DNN Website Management

Unlimited DNN Website Help for $69

Problems with your DNN Website? We can help you!

DeskPal empowers business owners to build their business without worrying about their website.
You get access to the world's best website developers for maintenance, support & small tasks.

"The best value for your money!"

Brett can focus on selling while we take care of his clients' sites.

BRETT LEVERT
Owner of LeVerb Design

"I know they are always there."

Roger can spend more time with his customers.

ROGER HARLEY
President of Connoisseur Consulting

What clients say

I've worked with Aderson on several projects and now I'm a member of DeskPal.com. He helped me move my large website site to a new server and has done several upgrades including a new skin. I can't imagine running my website without the help of Aderson and his team at DeskPal.

Jackie Lange

Cash Flow Depot
Dallas, US

The team at DeskPal has been extremely helpful, professional and easy to work with. Not only they save me time, but they can also find solutions that I could not find on my own. I am looking at working with DeskPal more closely.

Monica Paolini

Senza Fili
Seattle, US

I have been very happy with the DeskPal team. I am responsible for supporting many websites, and to have the DeskPal team behind me to take some of the burden off is incredibly helpful. They have been able to handle all the things I have thrown at them so far. I highly recommend Aderson and his team for your site support needs.

Bill Oncay

CTO - SalesRenewal.com
Boston, US

For us, DeskPal has been a game changer. We were about to give up our website due to numerous small issues we could not solve. DeskPal has fixed them all and we are feeling more enthusiastic than ever. With DeskPal at our side, we are sleeping much better.

Peter Jochumzen

Lund University
Lund, Sweden

I signed up with DeskPal a few months ago and since then, whenever I am in a jam with my website and cannot find the solution, Aderson and his team come to the rescue. They are also a pleasure to work with.

Jodi Buckley

Graphic Integrity
Trumbull, US

It is a pleasure to work with DeskPal, because they go the extra mile to keep their clients happy. Not only the support is professionally performed and delivered in a timely fashion, but they are always on hand with great understanding to resolve that odd, frustrating, small, unforeseen issue, that makes the solution perfect.

Roger Harley

Connoisseur Consulting
Ottawa, Canada

Tools We Love

DNN

WordPress

Drupal

Joomla!

Yours is not here? We can still help you.

Let's us know

What we offer

Upgrade

We keep your site running the latest and greatest version of your CMS

Performance

Slow Website? We will monitor and take care of that for you

Security

Getting spammers? We apply the best practices to secure your website

SEO

Having problems with Google? We will audit and apply fixes to your site

Errors

Event log looks confusing to you? We will digest that and fix it for you

Themes

Need some simple fixes on you theme? We can help on that too

Questions

Q: How can you help me?

A: We help people with website support all day long. If you have a site problem but not sure if we can help, please email us at support@DeskPal.com or give us a call at 1.855.366.4376.

Q: Will you support more than one site?

A: Yes. Note that our monthly plans are just for the 1 website. You can sign up for as many websites as you want.

Q: This sounds too good to be true… how can you provide unlimited support for monthly clients?

A: We're fair and we've found our monthly clients are as well. We support a reasonable number of tasks per site and we will let you know if you are going overboard. A good reference to have is 1 active task at a time per site per day.

Q: How long does a task take to complete?

A: We try to complete tasks on the same business day. If you request a task over the weekend, we will take care of it on Monday morning unless we realize it is urgent, like the site is down.

Q: Do you provide services all around the globe?

A: Yes, we can work for clients from any country, but we operate 9 to 5 Eastern Time, Monday to Friday.

Q: Do you offer services 24 x 7?

A: Our regular hours are 9 to 5 Eastern Time, Monday to Friday.

Q: I'm not sure if my job is a small job, what do I do?

A: If it feels like a small job, just sign up and we will do our best to fix it for you. If we can't, we will give you a full refund. If you want to check before you signup, you are welcome to email us at support@DeskPal.com or give us a call at 1.855.366.4376.

Q: Can you upgrade my site everytime a new version of my chosen CMS is released?

A: Website upgrades must be scheduled in advance and can only be requested once every 6 months. This is what we found to be reasonable.

Q: Do you do one off jobs? Or is it monthly plans only?

A: You can either sign up for unlimited monthly jobs, or just order a single one off job. You can make your choice on the plans page.

Q: Are there limits to the tasks DeskPal will do?

A: To help make sure we can keep all of our customers happy, we only do small fixes and jobs. This means that 30 minute tasks are in scope and larger, more complex projects are out of scope. We don't offer website design, new skins/themes, PHP/C#/VB.NET/JavaScript coding nor plugin/module development.

Q: Do you offer a money back guarantee?

A: Yes. If you're not 100% satisfied with our service in the first 30 days, we will refund your subscription.

Q: Do you have phone support?

A: We only offer email support.

"I am up and running without losing days of work"

I have been working with websites since 2004 but I know enough to let the experts handle the real problems that arise. After corrupting a site install, I found DeskPal and Aderson. They immediately responded to an actual phone call with a real person. They took my information and determined that my issue was one that they would tackle. The problem occurred on a Wednesday and by Friday before lunch my issue was resolved. I am up and running without losing days of work by having to do server and sql database restores. DeskPal will become my first phone call in the future for issues and website consulting.