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DeskPal empowers business owners to build their business without worrying about their website.You get access to the world's best website developers for maintenance, support & small tasks.
Brett can focus on selling while we take care of his clients' sites.
BRETT LEVERT Owner of LeVerb Design
Roger can spend more time with his customers.
ROGER HARLEY President of Connoisseur Consulting
I've worked with Aderson on several projects and now I'm a member of DeskPal.com. He helped me move my large website site to a new server and has done several upgrades including a new skin. I can't imagine running my website without the help of Aderson and his team at DeskPal.
Cash Flow DepotDallas, US
The team at DeskPal has been extremely helpful, professional and easy to work with. Not only they save me time, but they can also find solutions that I could not find on my own. I am looking at working with DeskPal more closely.
Senza FiliSeattle, US
I have been very happy with the DeskPal team. I am responsible for supporting many websites, and to have the DeskPal team behind me to take some of the burden off is incredibly helpful. They have been able to handle all the things I have thrown at them so far. I highly recommend Aderson and his team for your site support needs.
CTO - SalesRenewal.comBoston, US
For us, DeskPal has been a game changer. We were about to give up our website due to numerous small issues we could not solve. DeskPal has fixed them all and we are feeling more enthusiastic than ever. With DeskPal at our side, we are sleeping much better.
Lund UniversityLund, Sweden
I signed up with DeskPal a few months ago and since then, whenever I am in a jam with my website and cannot find the solution, Aderson and his team come to the rescue. They are also a pleasure to work with.
Graphic IntegrityTrumbull, US
It is a pleasure to work with DeskPal, because they go the extra mile to keep their clients happy. Not only the support is professionally performed and delivered in a timely fashion, but they are always on hand with great understanding to resolve that odd, frustrating, small, unforeseen issue, that makes the solution perfect.
Connoisseur ConsultingOttawa, Canada
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We keep your site running the latest and greatest version of your CMS
Slow Website? We will monitor and take care of that for you
Getting spammers? We apply the best practices to secure your website
Having problems with Google? We will audit and apply fixes to your site
Event log looks confusing to you? We will digest that and fix it for you
Need some simple fixes on you theme? We can help on that too
A: We help people with website support all day long. If you have a site problem but not sure if we can help, please email us at support@DeskPal.com or give us a call at 1.855.366.4376.
A: Yes. Note that our monthly plans are just for the 1 website. You can sign up for as many websites as you want.
A: We're fair and we've found our monthly clients are as well. We support a reasonable number of tasks per site and we will let you know if you are going overboard. A good reference to have is 1 active task at a time per site per day.
A: We try to complete tasks on the same business day. If you request a task over the weekend, we will take care of it on Monday morning unless we realize it is urgent, like the site is down.
A: Yes, we can work for clients from any country, but we operate 9 to 5 Eastern Time, Monday to Friday.
A: Our regular hours are 9 to 5 Eastern Time, Monday to Friday.
A: If it feels like a small job, just sign up and we will do our best to fix it for you. If we can't, we will give you a full refund. If you want to check before you signup, you are welcome to email us at support@DeskPal.com or give us a call at 1.855.366.4376.
A: Website upgrades must be scheduled in advance and can only be requested once every 6 months. This is what we found to be reasonable.
A: You can either sign up for unlimited monthly jobs, or just order a single one off job. You can make your choice on the plans page.
A: To help make sure we can keep all of our customers happy, we only do small fixes and jobs. This means that 30 minute tasks are in scope and larger, more complex projects are out of scope. We don't offer website design, new skins/themes, PHP/C#/VB.NET/JavaScript coding nor plugin/module development.
A: Yes. If you're not 100% satisfied with our service in the first 30 days, we will refund your subscription.
A: We only offer email support.
I have been working with websites since 2004 but I know enough to let the experts handle the real problems that arise. After corrupting a site install, I found DeskPal and Aderson. They immediately responded to an actual phone call with a real person. They took my information and determined that my issue was one that they would tackle. The problem occurred on a Wednesday and by Friday before lunch my issue was resolved. I am up and running without losing days of work by having to do server and sql database restores. DeskPal will become my first phone call in the future for issues and website consulting.
Golden CorralRaleigh, US
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Get access to the world's best DNN website developers for maintenance, support & small jobs.
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